RETURNS POLICY

At Tyre Direct, we aim to make the returns process as simple as possible for tyres purchased online for delivery. Please read through the following information to ensure your return request is processed smoothly.

Eligibility for Returns

• Tyres must be returned within 28 days of the delivery date.

• Tyres that have been fitted or used are not eligible for a refund unless they are found to be faulty.

Return Shipping Costs

• The cost of returning tyres will depend on their size and weight. Return postage costs are the responsibility of the buyer.

• For returns where the tyres are not faulty, the original shipping cost may also be deducted from the refund amount.

How to Arrange a Return

To start the return process, please contact our team:

  Email: sales@tyre-direct.co.uk

  Phone: 01287 653233

Our team will provide guidance on how to proceed and confirm the return details.

Refund Policy

• Refunds will be processed upon receipt and inspection of the returned tyres.

• Any refund will be issued to the original payment method.

If you need further assistance, don’t hesitate to reach out to our customer support team.